Africa eSIM

Arrival & Local Transit Tips

Upon arrival in major African hubs like Cairo, Johannesburg, or Nairobi, consider purchasing a local transit card for seamless travel. Many cities offer integrated public transport systems. For instance, in Cairo, the Cairo Metro is an efficient way to navigate the city’s spectacular sights and diverse cultural heritage sites.
Cairo Metro on Wikipedia

Dual-SIM Strategy: Keep Your Bank OTPs

Utilize a dual-SIM strategy by keeping your primary physical SIM active in your phone. This allows you to receive crucial bank One-Time Passwords (OTPs) and other SMS messages on your home number without incurring roaming charges, while the Africa eSIM handles all your data needs for high-speed internet access.

Network Coverage

The Africa eSIM connects to local 4G partner networks in the 38 countries in the plan specification. Speed and signal depend on the area and network load.

Step-by-Step eSIM Activation Guide

1. Scan QR Code: Go to Settings > Cellular or Mobile Data > Add eSIM or Add Data Plan, then scan the QR code provided after purchase.
2. Label the Plan: Label your new eSIM plan (e.g., “Africa Travel”) for easy identification.
3. Enable Data Roaming: Upon arrival in any of the 38 supported countries, enable Data Roaming for your Africa eSIM line. Ensure your primary line’s data roaming is off to avoid unexpected charges.

Device Compatibility

To use the Africa eSIM, your device must be carrier-unlocked and eSIM-capable. This includes most newer smartphone models such as iPhone XS or newer, Google Pixel 3 and newer, and Samsung Galaxy S20 and newer. Please verify your device’s eSIM compatibility before purchasing.

Frequently Asked Questions for Africa Travelers 2026

Q1: Which countries does the Africa eSIM cover?
A1: 38 African countries, including Egypt, South Africa, Nigeria, Kenya and Morocco, as listed in the plan specification on this page.

Q2: Can I use my Africa eSIM for hotspot tethering?
A2: Yes, hotspot and tethering functionality are fully supported, allowing you to share your data connection with other devices. Source: Hotspot (Wi-Fi) on Wikipedia.

Q3: What devices are compatible with the Africa eSIM?
A3: The eSIM is compatible with most carrier-unlocked, eSIM-enabled smartphones, including iPhone XS or newer, Google Pixel 3+, and Samsung Galaxy S20+. Source: List of eSIM devices on Wikipedia.

Q4: Can I extend or top-up my Africa eSIM data plan?
A4: Yes, additional data packages or validity extensions can be purchased through our website to top up your existing plan. Source: Prepaid mobile phone on Wikipedia.

Q5: What is the refund policy?
A5: You get a 100% refund if your phone does not support eSIM or is locked to a carrier, the eSIM has not been installed or activated, and you claim within 14 days of purchase. You also get a full refund if your eSIM is not delivered. If a technical error on our side stops the eSIM from activating, or the local network is down or the signal is too poor to use it, and our support team cannot fix it, we will refund it in full (for a technical error on our side, we may replace the eSIM instead). We do not give refunds for a change of mind, or once the eSIM has been installed or activated (except for a technical error or a local network problem). Full details: Cancellation & Refund Policy.

Q6: What kind of data speeds can I expect with the Africa eSIM?
A6: 4G LTE data in the covered countries. Speed and signal depend on the area and network load.

Q7: How does the dual-SIM feature help with bank OTPs?
A7: By keeping your physical SIM active, you can receive bank OTPs and other important SMS messages on your home number while using the eSIM for all your data needs, avoiding roaming charges. Source: Dual SIM on Wikipedia.

Q8: Will the Africa eSIM work in rural areas or outside major cities?
A8: While coverage is generally strong, performance in very remote or rural areas may vary. The eSIM is designed to connect to the strongest available local network. Source: Mobile phone coverage on Wikipedia.

Q9: Can I switch my Africa eSIM to a different device?
A9: eSIM profiles are typically tied to the device they are first installed on. Transferring to another device may not be possible or may require re-purchase. Source: eSIM on Wikipedia.

Q10: How quickly is the Africa eSIM activated after purchase?
A10: The eSIM is activated instantly upon scanning the QR code and enabling the plan on your device, allowing for immediate use upon arrival. Source: QR code on Wikipedia.

Q11: Does one eSIM work across multiple African countries?
A11: Yes. One plan covers all 38 countries in the plan specification, so you do not need a new eSIM when you cross a border.